Privacy Policy

Privacy Policy

Last Updated: 02 April 2026


At SHOPLUME E COMMERCE DIGITAL (OPC) PRIVATE LIMITED, protecting your personal information is extremely important to us. This Privacy Policy outlines how we collect, use, and safeguard your data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023.

Information We Collect

When you access our website or place orders, we may collect:
• Name, email address, phone number, and shipping details
• Order and transaction information
• Basic usage data to improve service quality

Use of Collected Information

The data collected is used for:
• Processing orders and managing customer requests
• Sending confirmations and service updates
• Improving our platform and customer experience

Data Sharing

Your data may be shared with trusted third parties such as payment gateways and logistics partners only for order fulfillment. We do not sell your personal information.

Data Retention

Personal data is retained only as long as necessary for business operations and legal compliance, after which it is securely removed.

Your Privacy Rights

You have the right to access, update, or request deletion of your personal data as per applicable law.

Grievance Officer

For any data-related concerns:
Email: shoplume2026@gmail.com
Phone: +91 7381100160

Contact Details

Email: shoplume2026@gmail.com
Phone: +91 7381100160
Address:
NEGUAN PL NO-487 NEGUAN,
Balasore, Odisha - 756039,
Kumarjalina, Bhograi,
Baleswar, Orissa

This Privacy Policy may be revised periodically. Continued use of our website indicates acceptance of the updated terms.